FAQ
Is there safe parking?
There is secure covered and uncovered paid parking in the Mall.
What is your refund policy?
We do not offer refund. You can find our refund policy here.
Can I purchase skates at the Rink?
There will not be any skates available to purchase as yet, if you are looking to purchase skates we recommend Mel’s Skate Shop
Do I have to pay if I don't intend on skating?
If you are not skating entrance is free.
Is there a place to sit or rest?
Yes, we have benches inside the rink where you can put your skates on, take them off. These are available on a first come first-serve basis.
Do you have a concession/food and beverage stand?
There are many shops in the Mall to purchase items from. We have a Slushy machine and a few snacks available.
Where can I find out about skate classes?
We assist everyone with the basic lessons on how to get started. There is always someone available on the floor to help.
Do you have bathrooms?
There are bathrooms available in the shopping mall.
Can we exit and enter the rink? Do you allow re-entry
You may exit and re-enter the rink but you will need to check in at the front desk..
Do you have lockers?
Yes we do have lockers.
Can we bring our own skates
Yes you can – entry is then R100 if you have your own skates.
Do I have to book online
Tickets are available at the door. For Group Bookings please book in advance.
Can I bring inline skates
Yes inline skates are welcome
I am not going to skate but want to watch do I need to pay
Spectators are free
Do you do parties
Yes we do- we provide skates and a table, if you have additional requirements see Group Bookings.